Terms of service

Terms of Service

Last Updated: August 26, 2026

Welcome to Jon's Outpost. These Terms of Service govern your use of our website and purchases made through our online store. By accessing our website or placing an order, you agree to these Terms of Service.

1. Online Store Terms

You may use this website only for lawful purposes. You may not use our website, products, or services in any way that violates applicable laws or regulations or interferes with the operation or security of the website.

We reserve the right to refuse service, cancel orders, or limit quantities when reasonably necessary, including in cases of suspected fraud, pricing errors, inventory errors, or misuse of our website.

2. Products and Product Condition

Jon's Outpost sells new and pre-owned products, including video games, consoles, accessories, trading cards, collectibles, and related merchandise.

Pre-owned products may show cosmetic wear consistent with their age and previous use. We make reasonable efforts to accurately describe the condition of each product and disclose significant defects or issues known to us.

Product photographs are provided to help represent the condition and contents of an item. For pre-owned items photographed individually, please review the product photos carefully before purchasing.

Unless otherwise stated, pre-owned video games, consoles, and accessories are cleaned, tested, and inspected for proper operation before being offered for sale.

3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on our website are accurate.

However, errors may occasionally occur. We reserve the right to correct errors or inaccuracies, update product information, or cancel an order if an item was listed with materially incorrect information, pricing, or availability.

If we cancel an order after payment has been processed, the affected amount will be refunded to the original payment method.

4. Orders and Payment

By placing an order, you agree to provide current, complete, and accurate billing, shipping, and payment information.

Submission of an order does not guarantee acceptance. We reserve the right to refuse or cancel an order when reasonably necessary, including suspected fraudulent transactions, payment issues, inventory errors, or incorrect product pricing.

Prices are listed in U.S. dollars unless otherwise stated. Applicable taxes and shipping charges will be calculated and displayed during checkout.

5. Shipping

Orders are shipped according to the shipping methods and estimated delivery times presented during checkout.

Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Please review our Shipping Policy for additional information regarding order processing and delivery.

6. Returns and Refunds

Most eligible items may be returned within 30 days of delivery as long as they are returned in the same condition in which they were received.

Return shipping for change-of-mind returns is the responsibility of the buyer, and original shipping charges are non-refundable.

If an item arrives damaged, defective, incorrect, or materially different from its description, please contact us. We will work with you on an appropriate replacement, exchange, or refund depending on the circumstances and available inventory.

Sealed games, trading cards, and other sealed collectibles must remain sealed to qualify for a change-of-mind return.

Please review our Return Policy for complete return requirements, exclusions, and instructions.

7. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services, including payment providers, marketplaces, social media platforms, and other services.

Third-party websites and services operate independently from Jon's Outpost and may be governed by their own terms and privacy policies. We are not responsible for the content, availability, policies, or practices of third-party websites.

8. Intellectual Property

Unless otherwise indicated, the Jon's Outpost name, logo, website design, original graphics, photographs, written content, and other original materials created for our business are owned by or licensed to Jon's Outpost and may not be reproduced, distributed, or used commercially without permission.

Product names, trademarks, logos, characters, and other intellectual property belonging to third parties remain the property of their respective owners.

9. Prohibited Uses

You may not use this website to engage in fraudulent or unlawful activity; attempt to interfere with the website's security or operation; transmit malicious code; scrape or collect information through unauthorized automated means; impersonate another person or organization; or violate the intellectual property or other legal rights of Jon's Outpost or any third party.

10. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, Jon's Outpost is not responsible for indirect, incidental, special, or consequential damages arising from your use of the website or products purchased through it.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited under applicable law.

11. Changes to These Terms

We may update these Terms of Service periodically to reflect changes to our business, website, policies, or applicable requirements.

The current version will be posted on this page with the date it was last updated. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms of Service and any disputes arising from your use of the website or purchases from Jon's Outpost will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles, except where applicable law requires otherwise.